INFORMATION -EN

Check-in 15:00~18:00 / Check-out 11:00
*Please try to arrive within the set check-in times to avoid conflict with dinner schedules.
If this is not possible, please contact us beforehand.

We request prior payment online via credit card.
If this is not possible, please pay on the day with a card or cash.

Acceptable Credit Cards:
Visa / MasterCard / AMEX / JCB / Diners Club / Discover

Shampoo / Conditioner / Body Soap (nemohamo), facial wash / facial toner (ume,original), toothbrush, bath towels, face towels, room slippers, dryer, water pot, drinking glasses, cups, tea set, hangers, refrigerator, humidifier

Binoculars, Hair Brush, Nail Clippers, Clothes Iron, Phone Charger, Speaker, Extension Cord, Blankets

If you wish to cancel your reservation, please contact us at least 14 days in advance.
Please note that there will be a cancellation fee if your reservation is cancelled within the prior 14 days.
This also applies to any cancellations due to COVID-19. Please take care of your health, and travel responsibly.

Cancellation on the day: 100% of the fee
Cancellation 1 day before: 80% of fee
Cancellation 3 days before: 50% of fee
Cancellation 7 days before: 30% of fee
Cancellation 14 days before: 10% of fee
＊he count for a new day will begin from 0:01.

Meals are served in the dining hall. We ask that guests refrain from eating in their rooms.
Please inform us of any food allergies you have when making your reservation.
Please understand that all the meals are made in the same kitchen, so completely removing all allergens might be difficult.
We cannot promise that our meals will be completely allergen-free.

We will adjust our menu as much as possible to accomodate to different religious practices and beliefs.
We will generally be able to provide meals that will match your religious practices and beliefs, but please contact us beforehand to make sure.

Smoking is prohibited in all rooms.
We do not allow pets to stay in the rooms.
Listed content and prices may vary.

It is possible to reserve the entire hotel. (maximum number of accomodations for overnight stay: 18)
Whether it be a business gathering, a training retreat, or a large family gathering,you can relax and enjoy your time freely without needing to worry about other guests.
Please feel free to contact us regarding days and content of usage.
(a projector and screen is avaliable for rent)